Your Privacy Rights – A Player’s Guide
Surebet247’s privacy policy outlines how we protect your personal data when using our services. This document aligns with the Nigerian Data Protection Regulation 2019 (NDPR), ensuring legal compliance. We aim to inform you about our data collection, usage, sharing, and protection practices. The policy highlights your data rights and our key privacy measures. Understanding this privacy policy empowers you to make informed decisions while engaging with Surebet247.
Personal Information Collection
Personal information collection is essential for account setup, regulatory compliance, and security measures. This data collection process helps prevent fraud, assess risks, and improve services. The following table categorizes the types of personal information collected:
| Type of Information | Examples |
|---|---|
| Personal Details | Name, address, gender, location, birthdate, contact info |
| Financial Information | Bank account name, bank name, account number |
| Login Credentials | Username, password |
| Interaction Data | Call records, messages, emails, and social media interactions |
Use of Personal Information
| Purpose | Description |
|---|---|
| Account Management | Set up and manage user accounts, track activity, and preferences |
| Security & Fraud Prevention | Enhance security measures and detect fraudulent activities |
| Legal Compliance | Adhere to applicable rules and regulations |
| Communication | Contact users about updates, promotions, and news |
| Service Improvements | Gather insights to enhance the user experience |
When Personal Information May Be Disclosed
Surebet247 may disclose personal information under specific circumstances. The table below outlines these conditions:
| Disclosure Condition | Example/Explanation |
|---|---|
| User consent obtained | The customer agrees to share data for promotional purposes |
| Legal requirements | Court order mandates information disclosure |
Players’ Rights Under The Policy
Players have several rights regarding their personal information. The table below outlines these user rights and their practical implications:
| Right | Description |
|---|---|
| Access data | View all the personal information we hold about you |
| Correct information | Update or fix any inaccurate personal details |
| Delete data | Request the removal of your information from our systems |
| Restrict processing | Limit how we use your personal data |
| Data portability | Transfer your information to another service provider |
| Object to processing | Challenge our use of your personal data |
Data Retention Practices
Our data storage policies are designed to maintain user information only as long as necessary. The following table outlines retention periods for various data types:
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction records | 5 years after the transaction date |
| Correspondence | 3 years after the date created |
| Marketing data | 3 years after collection |
| Technical logs | 6 months |
Cookie Policy Overview
Our website uses cookies to enhance the user experience. The table below outlines the types of cookies we employ:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Enables basic website functions | Session |
| Performance | Analyzes site usage for improvements | 2 weeks |
| Functional | Remembers user preferences | 3 months |
| Marketing | Displays personalized advertisements | 1 year |
Marketing and Advertising Practices
The company employs various communication methods to keep players informed about products, services, promotions, and gaming activities. These include direct advertisements via post, telephone, social media, email, SMS, and application notifications.
Personal data is utilized for retargeting through paid online advertisements, showing relevant ads based on player activity. Players have the option to opt out of marketing communications by contacting support or unsubscribing.
| Communication Method | Purpose |
|---|---|
| Direct advertisements (post, phone, social media, email, SMS, app notifications) | Inform about products, services, promotions, and gaming activities |
| Retargeting with personal information | Show relevant ads based on player activity |
| Opt-out options | Allow players to stop receiving marketing communications |
Communication Methods
Marketing employs various communication channels:
- Email campaigns;
- Social media marketing;
- Search engine optimization;
- Print advertising;
- Broadcast media;
- Content marketing;
- Direct mail;
- Telemarketing;
- Mobile messaging;
- Webinars.
Licensing and Age Restrictions
The minimum age for gambling is 18 years. This restriction complies with regulations. License number NGC/RET/0000001234 is issued by the Nigerian Gambling Commission. Players must verify their age before gambling. Responsible gambling tools are available. These include self-exclusion and spending limits. A reality check feature tracks time and money spent. For gambling issues, use self-exclusion or contact support. Safe gambling protects players and communities.